We appreciate your support and contributions to the Seven Hopes United mission, and we strive to maintain respectful working relationships with our artisans and our customers. Seven Hopes United is committed to protecting our customers' privacy and security. This Policy describes the information we collect from you and what may happen to that information, and only applies to such information.

1. Information Collection

1.1 We collect the following information about you and your use of our Website in order to create a better, more personalized experience for you:
1.1.1 your email address, your name, and your zip code;
1.1.2 for purposes of this Policy, "Personally Identifiable Information" means information that could be used to identify you personally (such as your email address or IP address), which has not been previously or subsequently disclosed by you on the public areas of our website.
1.2 We automatically track certain basic information about our members (such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, click patterns, etc.) We use this information to do internal research on our customers' usage patterns, demographics, interests and general behavior to better understand and serve you and our community.
1.3 We currently contract with online partners to help manage and optimize our business and communications. We use the services of a site analytics partner to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use web beacons and cookies provided by our site analytics partner of this site. A "cookie" is a piece of data stored on your computer that is tied to information about you. The type of information collected includes the URL you came from and go to, your browser information, and IP address, and helps us learn how to improve our service. No information shared with our site analytics partner is directly linked to your Personally Identifiable Information.
1.4 We collect the names, contact information, order, billing, and shipping information of site visitors who make purchases on our site. We do not store credit card information on this site. If, during the checkout process, you choose to sto may also collect information from messages you send to us. Our use of this information is consistent with the rights and restrictions set forth in Section 2.

  • Note: We do not store credit card information on this site. If, during the checkout process, you choose to store credit card information for future use, it is stored securely by the payment processing gateway.

2. Use of Information

2.1 We use the information we collect about you (including your Personally Identifiable Information) to create a better, more personalized experience for you based on your individual usage habits, improve our marketing and promotional efforts, analyze site usage, improve our content and product offerings, and customize our site's content, layout and services. These uses improve our site and allow us to better customize it to meet your needs.
2.2 We also use the information we collect to respond to inquiries sent to us by site visitors and to improve the substance and usability of our website.
2.3 We collect order, billing, and shipping information to process payments and ship orders, generate product performance reports, and to determine additional items that may be added to our future product offerings.

3. Information Security

To transfer information, Seven Hopes United uses standard encryption technologies. As we transfer sensitive data (such as financial or contact information) we use a secure server that prevents third parties for intercepting and interpreting the data. Customer information that we maintain is stored on secure serves with access limited to staff member who have a need to interact with the machines or the information stored on them. Remote access is encrypted to prevent third parties for intercepting and interpreting the data.

4. Disclosure of Your Personally Identifiable Information

Required disclosures. Though we make every effort to preserve customer privacy, we may need to disclose your Personally Identifiable Information when required by law or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on our website, (b) enforce this Policy, (c) respond to claim that your Personal Information violate the rights of third parties; or (d) protect the rights, property or personal safety of Seven Hopes United, its members and the public. You authorize us to disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

5. Notification of Changes

If we decide to change this Policy, we will post those changes on http://www.sevenhopesunited/privacy, so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

6. Contact Information

If you have any questions or suggestions regarding this Policy, please contact Seven Hopes United by email as follows: privacy@sevenhopesunited.com